Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies you, relates to you, describes you, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

The information you submit directly through our Services may include:

• Basic contact details, such as your name, address, phone number, and email address.
• Order information, such as your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information, including your username, password, and security questions.
• Purchase information, such as the items you view, add to your cart, or wishlist.
• Customer support information, such as the data you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser, network connection, your IP address, and other data about your interaction with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card, billing address) to process your payment, fulfill your orders, and provide you with products or services you have requested, in order to fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or the policies or practices of third parties. For more information, please see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

• Provision of Products and Services: We use your personal information to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, and allowing you to post reviews.
• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertising, and promotions via email, text message, or postal mail, and showing you ads for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for maintaining the security of your credentials. We strongly encourage you not to share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communication with You: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons subject to this Privacy Policy. These circumstances may include:

• To service providers or other third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, compliance, and shipping).
• To business and marketing partners, to provide services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you indicate to us, request it, or consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
• To our affiliates or within our corporate group, in our legitimate interest of operating a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have disclosed in the last 12 months the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Category | Categories of Recipients

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as order information, purchase information, and customer support information
• Internet activity or other similar network activities, such as Usage Data
• Providers and third parties performing services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
• Business and marketing partners
• Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

We have “sold” and “shared” (as defined by applicable law) the following categories of personal information and have engaged in these activities for advertising purposes.

Category | Categories of Third-Party Recipients

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as order information, purchase information, and customer support information
• Internet activity or other similar network activities, such as Usage Data
• Third-party advertising partners, marketing partners, and analytics providers

Some states, including California, provide their residents with the right to opt out of the sale of their personal information. If you would like to opt out of the sale of your personal information, please contact us.

Security of Your Personal Information

The security of your personal information is important to us. We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure, in accordance with applicable data protection laws.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights Regarding Your Personal Information

Depending on your jurisdiction, you may have certain rights with respect to your personal information. These rights may include the right to:

• Request access to the personal information we hold about you.
• Request correction of your personal information.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information.

To exercise your rights or to learn more about the specific rights available to you, please contact us as provided in the Contact Us section below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it and for our legitimate business purposes, including compliance with applicable laws, resolving disputes, and enforcing our agreements.

Third-Party Websites and Links

The Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

– Email: info@drsmoke.es
– Website: www.drsmoke.es

Last Updated: 22/10/2024